Care services shaped around
individual needs and preferences

Premium Residential Care
01 — Compassionate Living

Residential Care

A safe and welcoming home for older people who need support with daily living — personal care, meals, companionship and activities — in a comfortable, dignified setting. Residential care suits people who no longer feel safe or confident living alone but do not require the clinical oversight of a nurse.

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Specialist Nursing Care
02 — Clinical Excellence

Nursing Care

Nursing care provides round-the-clock support from qualified nurses for people with complex, chronic or changing medical needs. Care plans are regularly reviewed in liaison with GPs and other healthcare professionals. Delivered with warmth and clear, consistent family communication.

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Expert Dementia Care
03 — Specialist Support

Dementia & Memory Care

Specialist care for people living with Alzheimer's disease, vascular dementia, Lewy body dementia and other memory conditions. Our dementia-trained teams provide calm, structured support within a sensory-friendly environment — maintaining dignity, familiar routines and meaningful activity throughout every stage.

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Restorative Respite Care
04 — Restorative Breaks

Respite Care

Short-term care for carer breaks, post-hospital recovery, or for families exploring whether long-term care is right for their loved one. Respite residents enjoy full access to our home's facilities, meals and activity programme. Subject to assessment and availability.

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Compassionate Palliative Care
05 — Dignity & Support

Palliative & End-of-Life Care

Compassionate, person-centred support during the final stages of life. Our palliative care focuses on comfort, pain management, emotional wellbeing, spiritual support and family involvement. We work closely with NHS and hospice professionals to honour each resident's wishes.

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Specialist Rehabilitation
06 — Regaining Independence

Rehabilitation Care

Structured support for people recovering from a stroke, surgery, fall or illness. Goal-oriented and individually paced, rehabilitation care at Abbey helps residents rebuild strength, confidence and independence before returning home or transitioning to long-term care.

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Enriching Day Care
07 — Social Enrichment

Day Care

Engaging daytime support, nutritious meals, stimulating activities and professional care for older people who continue to live at home. Flexible attendance, no overnight stay required. Ideal for those who want companionship and structure without moving into full-time care.

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Specialist Advance Dementia Care
08 — Complex Memory Support

Advance Dementia Care

Specialist care for individuals living with advanced stages of dementia. Our teams are highly trained in non-verbal communication, sensory stimulation (such as Namaste care), and expert symptom management to ensure comfort and dignity when needs are most complex.

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Dedicated One to One Care
09 — Dedicated Support

One to One Care Services

Focused, continuous support for residents requiring intensive assistance or dedicated companionship. Our one-to-one care model ensures a dedicated professional is present to provide immediate response, safety supervision, and meaningful engagement tailored to the individual.

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Comparing Our Care

Which Care is Right for You?

Every resident’s needs are unique. This guide helps you understand the differences between our core services to find the best support for your family’s situation.

Care Service Support Level Primary Focus Ideal For
Residential Care Lifestyle Support Personal care & daily living assistance Wellbeing, socialization & safety Seniors needing help with meals/housekeeping while maintaining independence
Nursing Care Clinical 24/7 Round-the-clock clinical oversight Specialist medical & complex care Those with chronic health conditions or complex clinical requirements
Dementia Care Specialist Memory Trained memory-support teams Safety, familiarity & sensory routines Individuals living with Alzheimer’s or other forms of dementia
Respite Care Short-Term Stay Temporary residential or nursing care Carer relief & restorative breaks Families needing a break or seniors recovering after hospital discharge
Palliative Care Compassionate Specialist end-of-life support Dignity, pain relief & family comfort Residents in the final stages of a life-limiting condition
Rehabilitation Goal Oriented Therapy-led recovery programs Regaining strength & independence Recovery after stroke, surgery, falls or acute illness
Day Care Daytime Only Daytime activities & meals Companionship & community engagement Seniors living at home who want social interaction without moving in
Advance Dementia Care Complex Memory Specialist clinical & sensory care Dignity, pain management & comfort Individuals in the later stages of dementia with complex clinical needs
One to One Care Dedicated 1:1 Continuous 1:1 professional presence Safety, safety supervision & intensive engagement Individuals requiring constant assistance or focused behavioural support
Ready when you are

Not sure which care is right?

You do not need to know the exact type of care before calling us. Share what is happening and our team will explain the options clearly — with no jargon, no pressure and no obligation.

Email our care team enquiries@abbeytotalcare.co.uk

Frequently Asked Questions

Clear answers to help families choose the right support with confidence.

Not every home offers every service. Services available depend on the individual home's registration, staffing and specialist facilities. Contact us or check a specific home's page to confirm availability.

Yes. Our care advisors can listen to your situation and explain which care type is likely to suit — though a formal assessment is always required to confirm suitability. Email us seven days a week.

Yes. Discharge teams, social workers, GPs and other professionals are welcome to contact Abbey directly to discuss care needs, timeframes and availability.

Funding depends on the individual's financial and clinical circumstances. Options include self-funding, local authority support and, in some cases, NHS-funded care (Continuing Healthcare). Our team can explain the pathways clearly.

Call our care team on 020 8554 7600 or use the Start a Care Enquiry form. We will explain the next step, discuss suitability and arrange a visit at a time that suits your family.