Care that feels calm, personal & homely.

Family-run care homes across London, Essex and Surrey Residential, nursing and dementia care for over 30 years

CQC-Regulated Care Homes Family-Run · 30+ Years 11 Homes Across London, Essex & Surrey

Trusted care, measurable impact

30+

Years serving families across London, Essex, Surrey

11

CQC-regulated care homes in our network

700+

Residents supported across the group

800+

Dedicated staff members

Modern and comfortable care home exterior
Welcoming residential care facility
Family-Run 30+ Yrs
About Abbey Total Care Group

Care shaped around each person, not a system.

Every resident has their own life story, routines and preferences. We take the time to understand what matters to each person — from favourite meals and morning rituals to faith, culture, and the relationships that matter most — so that care feels familiar, personal and respectful.

  • CQC-regulated care homes across London, Essex and Surrey
  • Tailored care planning for every resident
  • Family involvement welcomed and actively encouraged
Our Care Services

Care services shaped around individual needs and preferences

Residential, nursing, dementia, advance dementia, respite, palliative, rehabilitation, one to one and day care across our 11 homes — built around dignity, choice and what matters most to each resident.

01 / Residential

Residential Care

A safe, welcoming home for older people who need support with daily living, personal care, meals, companionship and activities. Care built around dignity and independence.

Home comforts Companionship
Explore Residential Care
Comfortable residential lounge area
02 / Nursing

Nursing Care

Round-the-clock support from qualified nurses for residents with complex or changing medical needs. Clinical care delivered with warmth, clear communication and family involvement.

24/7 nurses Clinical-led
Explore Nursing Care
Professional clinical nursing setup
03 / Dementia

Dementia & Memory Care

Calm, personalised support for people living with dementia or memory loss. Familiar routines, sensory-friendly environments and specially trained staff who understand what reassurance really means.

Dementia-trained Sensory friendly
Explore Dementia Care
Sensory friendly dementia care room
04 / Respite

Respite Care

Short-term, flexible care for carer breaks, recovery stays or trial periods. Residents enjoy full access to all home facilities and activities, with no long-term commitment required.

Short stay Flexible
Explore Respite Care
Welcoming respite care environment
05 / Palliative

Palliative & End-of-Life Care

Compassionate support focused on comfort, dignity, personal wishes and family involvement during life's most sensitive chapter. Pain management, emotional support and peaceful surroundings.

Compassionate Family support
Explore Palliative Care
Peaceful palliative care suite
06 / Rehabilitation

Rehabilitation Care

Specialist support to regain strength, confidence and independence after illness or surgery. Goal-oriented programs tailored to your recovery journey.

Goal-oriented Mobility support
Explore Rehabilitation
Rehabilitation support
07 / Advance Dementia

Advance Dementia Care

Specialist clinical and sensory support for complex dementia stages. Highly trained teams focusing on comfort, dignity and expert symptom management.

Complex memory care Sensory stimulation
Explore Advance Dementia
Specialist dementia care
08 / One to One

One to One Care Services

Dedicated 1:1 professional presence for individuals requiring constant supervision, intensive assistance or focused companionship for safety.

Dedicated 1:1 Constant supervision
Explore One to One Care
Dedicated care professional
09 / Day Care

Day Care

Daytime companionship, nutritious meals, stimulating activities and professional support for older people who continue to live at home. Flexible attendance, no overnight stay required.

Daytime only Meals included
Explore Day Care
Vibrant day care activity room
Start With Confidence

Find the right support in three simple steps

Choosing care can feel overwhelming. Abbey keeps the journey calm, clear and family-led — from your first call through to move-in day.

01

Tell us what matters

Share care needs, daily routines, worries and the small details that help your loved one feel settled. There are no wrong answers.

02

Talk through your options

Our care advisors explain services, locations and suitability in plain language, with no pressure. We are available seven days a week.

03

Visit and plan together

Tour the home at your pace, speak to our team, ask every practical question, and build a personalised care plan with family involvement from the start.

Why Choose Abbey

Six reasons families trust us with the people they love

700+ Residents supported
CQC Regulated across all 11 homes
30+ Years family-run
9.1/10 carehome.co.uk
Family Stories

Words from the families we serve

Real experiences from families who have received our care firsthand.

Take a Look Inside

Take a tour of our homes

Explore our care homes from the comfort of your own home. Our virtual tours give families a clear, reassuring sense of the environment, spaces and atmosphere before planning an in-person visit.

Life at Abbey

A welcoming daily rhythm, built for joy

Comfort, friendship and meaningful activity — the details that make Abbey feel like home. From seasonal menus to weekly activity programmes and sensory gardens, every day is designed around what residents actually enjoy.

Residents enjoying a group activity Wellbeing

Activities & Wellbeing

Daily programmes spanning creative, physical, social and cognitive activities — designed for joy, confidence and connection.

Seasonal dining presentation Dining

Nutrition & Dining

Seasonal menus with full dietary support, always served with dignity and a focus on resident preference.

Residents celebrating a community event Community

Events & Community

Cultural celebrations, family events and inter-generational visits that keep our residents connected.

Resources

Practical guidance for families

Family reviewing care home brochures
Family Guide
How to Choose the Right Care Home

Practical advice for families navigating care decisions with confidence.

12 Mar 2026 6 min read
Read Article
Calculator and paperwork on a desk
Respite Care
What Is Respite Care and When Is It Most Helpful?

Understanding the benefits of short-stay care and how it supports both residents and family carers.

02 Mar 2026 8 min read
Read Article
Compassionate carer supporting a resident
Dementia Support
Supporting a Parent with Dementia: Everyday Communication Tips

A practical overview of specialist memory care and what families should expect.

24 Feb 2026 5 min read
Read Article
Ready when you are

Book a private tour of Abbey Total Care Group

See the home, speak to our team and get every question answered — at a pace that suits your family. No pressure, no commitment.

Email our care team enquiries@abbeytotalcare.co.uk